For every player in natural medicine
Whether patient, practitioner or pharmacy — Naturex is built for everyone.
Find, book, treat — all in one place
No waiting on the phone, no paperwork. Naturex makes natural medicine easier than ever.
Therapy Finder
Describe your symptoms and our wizard finds the right practitioner — instead of comparing profiles manually.
Video Consultation
Secure, encrypted video calls right in your browser. Switch cameras, upload photos, chat — all in one tab.
Digital Prescriptions
Prescriptions are sent directly to your preferred pharmacy or drogerie. No paper, no detours.
Easy Booking
See available times in real-time and book video, phone or in-person appointments in seconds.
Mobile-Optimized
Everything in one tab on your phone. Chat, share files and video consultation — no switching between apps.
Pre-Consultation Prep
2 minutes before: device check, camera test and tips — so everything runs smoothly.
Next-generation video consultation
Not just a video call — a complete digital treatment room.
WebRTC P2P Encrypted
End-to-end encrypted connection. No data through third-party servers.
In-Call Chat & Files
Send messages, upload photos and documents — all during the consultation, in one tab.
Camera Switch
Switch between front and back camera to show wounds, skin conditions or medications.
Quality Monitoring
Real-time monitoring of bitrate, latency and packet loss. Automatic quality adjustment.
Pre-Call Device Check
Camera, microphone, speakers and connection are automatically tested before the consultation.
First-Time Onboarding
Step-by-step introduction for first-time users. Can be skipped by experienced users.
Fair and flexible payments
Payment only after consultation. No-show protection. Refunds for technical issues.
Pay After Consultation
No upfront charge. Payment is only released after the consultation is completed.
No-Show Protection
Configurable fee for no-shows — or full charge. You decide.
Technical Refunds
For verified technical issues (connection, video), a refund is automatically initiated.
Swiss Payment Provider
Secure payments via Payrexx — TWINT, credit card, PostFinance and more.
Termin buchen
Kein Vorab-Betrag
Konsultation
Zahlung reserviert
Abschluss
Zahlung freigegeben
Swiss security & compliance
Built to Swiss data protection standards. Ready for the digital future.
nDSG/GDPR Compliant
Full compliance with the new Swiss Data Protection Act and EU GDPR.
2FA Authentication
Two-factor authentication with TOTP for all users. Additional layer of security.
Swiss eID Ready
Prepared for the upcoming Swiss electronic identity (eID). Seamless integration planned.
Encrypted Data
All data is encrypted at rest and in transit. Hosted in Switzerland.
Feedback that actually helps
After every consultation: structured feedback on technology and treatment — not just stars.
Wie war die Verbindungsqualität?
Problem-Tags
Über die Sitzung
Technical Feedback
Rate video, audio and connection quality. Problem tags for quick troubleshooting.
Treatment Feedback
Did you feel heard? Was the advice clear? Would you book again?
For Both Sides
Patients and practitioners provide feedback. No-show reporting by practitioners available.
What our users say
Practitioners, patients and pharmacies trust Naturex.
“Finally a platform where I can find the right practitioner without searching for hours. The video consultation was so easy — everything in one tab, even uploading photos.”
Sarah M.
Patient, Zurich
“The desktop view with video, notes and chat side by side is exactly what I need in daily practice. Tarif 590 billing saves me hours every week.”
Dr. Thomas W.
Naturopath, Bern
“Since joining Naturex, we receive digital prescriptions directly in our dashboard. No more paper, no more faxing. The connection to our practitioner network is unbeatable.”
Andrea K.
Pharmacist, Basel
Platform Comparison
How does Naturex compare to Medgate, Curoflow, OneDoc, Doctolib, Doxy.me and Jane App?
Data based on publicly available information from medgate.ch, curoflow.com, onedoc.ch, doctolib.ch, doxy.me, jane.app. As of March 2026. ✓ = available, — = partial, ✗ = not available.